Privacy Policy – Shandong Xinke Peptide

Effective Date: September 1, 2026

Xinke Peptide respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting our team, or placing an order. This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

By using the Xinke Peptide website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide when you:

Place or inquire about an order

Contact our customer service or sales team

Communicate with us through WhatsApp

Request product information, batch documentation, or laboratory reports

Submit information through forms available on our website

Request wholesale, bulk purchasing, or business cooperation information

The information collected may include:

Name

Telephone number

WhatsApp contact information

Billing and shipping information

Order information

Company or organization information, if voluntarily provided

Communication records with our support team

Other information you choose to provide

We may also automatically collect limited technical information when you use our website, including IP address, browser type, device type, operating system, pages visited, referral source, date and time of access, approximate location based on IP address, and basic website interaction data.

How We Use Your Information

Xinke Peptide may use collected information to:

Process and manage orders

Respond to product inquiries

Provide customer service

Assist with shipping and delivery questions

Provide requested product or batch documentation

Communicate regarding wholesale or bulk purchasing inquiries

Maintain transaction and communication records

Improve our website and customer experience

Detect or prevent fraudulent, abusive, or unauthorized activity

Maintain website security

Comply with applicable legal, regulatory, accounting, or business requirements

We use personal information only for purposes reasonably related to the services you request or our legitimate business operations.

Order and Transaction Information

When you place an order or communicate with us regarding a purchase, we may collect information necessary to process the transaction, arrange delivery, provide customer support, and maintain appropriate business records.

Payment information may be processed by third-party payment service providers. Depending on the payment method used, Xinke Peptide may not directly receive or store complete payment card information.

Payment processing is also subject to the privacy and security practices of the relevant payment provider.

WhatsApp Communications

Xinke Peptide provides multiple WhatsApp contact options for customer inquiries and business communication.

Current WhatsApp contacts:

+852 6812 5238

+852 9568 4982

+852 6522 0780

+852 9564 9670

+852 6563 3005

+852 6559 7045

When you communicate with us through WhatsApp, your information may also be processed according to WhatsApp’s own privacy policies and terms.

Please avoid sending unnecessary sensitive personal information through WhatsApp or other communication channels.

Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, improve performance, and support analytics or security functions.

Cookies may include essential cookies, preference cookies, analytics cookies, security-related cookies, and cookies provided by website integrations.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functions.

How We Share Information

Xinke Peptide does not sell personal information to third parties.

We may share limited information with trusted service providers when necessary to operate our business, including providers involved in:

Website hosting

Payment processing

Order processing

Shipping and logistics

Customer service

Website analytics

Technical support

Fraud prevention and security

Business operations

These providers should only receive information reasonably necessary to perform their services.

We may also disclose information where reasonably required to comply with applicable law, legal process, regulatory obligations, or to protect the rights, property, and security of Xinke Peptide, our customers, or others.

Shipping and Logistics Providers

For order delivery, certain personal information may need to be shared with logistics providers.

Depending on destination and availability, Xinke Peptide may use shipping providers such as DHL, UPS, FedEx, TNT, EMS, or other available logistics services.

Information shared may include your name, telephone number, shipping address, and information reasonably necessary for delivery and customs processing.

The handling of such information by the carrier is also subject to that carrier’s own privacy practices.

International Data Processing

Because Xinke Peptide serves customers and research partners in different regions, information may be processed or transferred across national borders in connection with website hosting, payment processing, customer communication, logistics, or other business operations.

Where required, we take reasonable steps to ensure personal information is handled appropriately in connection with these activities.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

This may include completing transactions, providing customer service, maintaining order records, resolving disputes, maintaining business and accounting records, preventing fraud, and meeting applicable legal or regulatory requirements.

Retention periods may vary depending on the type of information and the reason it was collected.

Data Security

Xinke Peptide takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, disclosure, alteration, or loss.

However, no internet transmission, electronic storage system, or communication method can be guaranteed to be completely secure.

Customers should also take appropriate steps to protect their own devices, accounts, passwords, and communication information.

Your Privacy Choices and Rights

Depending on the laws applicable to you, you may have rights relating to your personal information, including the right to:

Request access to personal information we hold about you

Request correction of inaccurate information

Request deletion of certain personal information

Object to or restrict certain types of processing

Withdraw consent where processing is based on consent

Request information regarding how your data is used

These rights may be subject to applicable legal exceptions and verification requirements.

To submit a privacy-related request, please contact Xinke Peptide using one of the contact methods listed below.

Third-Party Websites and Services

Our website may contain links to third-party websites, logistics providers, payment services, communication platforms, or other external services.

Xinke Peptide is not responsible for the privacy practices, content, security, or policies of third-party websites or services.

We recommend reviewing the privacy policy of any third-party service before providing personal information.

Research Use Information

Xinke Peptide products are intended exclusively for laboratory research and scientific investigation.

They are not intended for human or veterinary use.

Information collected in connection with product inquiries, purchases, documentation requests, and customer support may be used to manage these research-related commercial activities and provide appropriate service.

Children’s Privacy

Xinke Peptide does not knowingly collect personal information from children through our website.

Our products and services are intended for professional, commercial, laboratory, and research-related customers rather than children.

If we become aware that personal information has been collected from a child contrary to applicable requirements, reasonable steps may be taken to delete that information.

Changes to This Privacy Policy

Xinke Peptide may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable requirements.

When changes are made, the revised version will be published on this page with an updated effective date.

We encourage visitors to review this Privacy Policy periodically.

If you have questions about this Privacy Policy, how your personal information is handled, or wish to submit a privacy-related request, you may contact Xinke Peptide through WhatsApp: